Delivery Information

Orders Containing Bare Rooted Roses - Australia Wide

Bare rooted roses are supplied during Winter only (June to the 31st August).

Packaging Information:
You will receive an email when we begin packaging your order - no alterations can be made to the order beyond this point.
Bare rooted roses travel extremely well and are supplied directly from us throughout Australia. Plants are suitably wrapped and sealed in a cardboard carton. Bare rooted roses are bundled per order and included in one parcel, therefore you will receive one parcel per order. They remain fresh during transit for at least 2 weeks. When plants arrive, undo the parcel carefully and soak the roses overnight in water. Do not allow the roots to dry out.

Delivery and Tracking:
Bare rooted rose orders are delivered by either Australia Post or Star Track Express, depending on what the order contains. All deliveries containing bare rooted roses are trackable. You will receive an email on despatch containing your tracking code and details on how to track the consignment. Please ensure you provide your correct email address to receive this service.

Interstate Shipments:

Treloar Roses are accredited to ship to all states and territories of Australia and meet all interstate quarantine restrictions and procedures for the movement of plant material.  All conditions and protocols are complied with, which is verified by annual audits conducted by the Department of Primary Industries - Plant Standards.

Freight Costs:
Please see the tables below. Prices will vary depending on what your order contains. For orders containing standards, prices will also vary depending on the destination state. Please view the tabels below.

Orders Containing Bush Roses Only

DestinationBush Roses
1-10 Plants
Bush Roses
11-20 Plants
Bush Roses
Over 20 Plants
Australia-Wide - All States$16$18$25

Orders Containing Standard Roses

Destination60cm Stem90cm StemWeepers
VIC. / N.S.W. / A.C.T. / S.A.$25$40$45
QLD. / TAS.$36$45$50
W.A. / N.T.$40$50$70

W.A. CUSTOMERS PLEASE NOTE:

From the 1st July 2013 the Department of Agriculture and Food (DAF) introduced a quarantine inspection charge for all consignments containing plant material. To minimize the impact of these fees Treloar Roses have entered a chargeback arrangement with DAF. All consignments containing roses will now incur a $15.00 surcharge.
This is in addition to freight charges.

Collecting Orders From Our Nursery:
If you would prefer to collect your order direct from our nursery in Portland, Victoria, please indicate this at the time of ordering. Bare rooted roses are available for collection from June to the end of August, however supply times will vary depending on what your order contains. Please phone at least 24 hours before collecting your order to ensure your plants are ready and to allow time for packaging. 


Orders Containing Potted Roses

Potted roses are supplied from mid-Spring onwards.

Freight Cost:

Freight charges for potted roses will vary depending on the delivery address as well as quantity of roses and are charged at cost. For an estimated freight cost add your potted roses to your shopping cart, select 'View Cart' and enter your details into 'Estimated Shipping'.


Despatch and Tracking:
All orders containing potted roses are delivered with Australia Post and are trackable. You will receive an email on despatch containing your tracking code and details on how to track the consignment. Please ensure you provide your correct email address to receive this service.


Interstate Shipments:
We are not accredited to ship potted roses to all states and territories of Australia. Delivery of our potted roses can only occur in Victoria, South Australia, New South Wales, Australian Capital Territory and Queensland. We apologise for any inconvenience this may cause our customers.

Delivery Period:
Every care is taken to ensure that potted roses are despatch according to the delivery period selected at the time of placing the order. However, in the event of a hot weather period, despatching of potted roses may be delayed until conditions improve. This is to avoid damage to plants during transit.


Orders Containing Garden Products or Books
Orders containing ONLY Garden Products or Books are delivered year round thoughout Australia by Australia Post. Orders will be packaged and despatched within a few working days once payment is received.

Products included in orders containing roses will be despatched with the plants at no additional freight cost - shipping cost still applies for the delivery of the plants.

 
1-3 Products4+ ProductsProduct/s included
in orders containing roses
$12.00$15.00FREE!*
*Shipping cost for rose
plants still apply